Out of Warranty? Repair, Replace, or Upgrade Your Simpled Lock
Original HubSpot URL: https://learn.simpled.uk/out-of-warranty-repair-replace-or-upgrade-your-simpled-lock
If your 2-year warranty has passed and your lock has developed a fault or you’re considering an upgrade, you still have options.
Before purchasing anything, we recommend:
Contacting Support first so we can diagnose the issue. In many cases, you may not need a full replacement.
Option 1: Replace One Side Only
If only part of your lock is damaged or faulty, you can replace just one panel instead of buying a full unit.
https://simpled.uk/product/one-side-panel-replacement/
Replace front or back panel only
More cost-effective than a full replacement
Genuine Simpled parts
Option 2: Upgrade to SS (Premium Model)
If you want a newer, more advanced lock, you can upgrade to our premium model:
https://simpled.uk/product/upgrade-to-ss-premium/
Designed for existing Simpled customers
Improved features and finish
Easy upgrade path from older models
Option 3: Pay the Difference to Upgrade
Already have a Simpled lock and want a newer version?
https://simpled.uk/product/pay-the-difference/
Upgrade by paying only the price difference
No need to purchase a full new lock at full price
Simple and flexible upgrade option
Before You Decide
We strongly recommend contacting Support first:
We can help identify the exact issue
Confirm whether a repair, replacement, or upgrade is best
Prevent unnecessary purchases
Need Help?
If you’re unsure what to do, contact us with details of your issue and we’ll guide you to the best solution.